How to Submit Feedback or a New Idea for the Platform

Last updated: September 12, 2026

This is how your day-to-day experience using Serve Source can directly shape what gets built next, instead of feedback disappearing into an inbox.

  1. Go to Feature Requests.
  2. Browse existing ideas and click the thumbs-up on any you'd like to see happen — your vote helps Serve Source prioritize what to build next.
  3. Don't see your idea already listed? Click Submit Idea to go to the Submit Feature Request form.
  4. Fill in:
    • A brief summary of your idea
    • A description — what problem does it solve, and how would it help you?
    • Tags for the relevant area (Monitoring, Disasters Events, Map Features, My Dashboard, My Organization, Response Management, Analytics, Rebuilds, New Feature, or General)
  5. Submit.

You can track what's being worked on, and what's already shipped, on the Product Roadmap page.

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